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Founder Ilona Phillips

Ilona Phillips is the founder of Lotus Consulting. After a decade of working at the University of Michigan Counseling and Psychological Services, other university settings as well as private practice and Ann Arbor DBT Center, Ilona decided to provide services solely at Lotus Consulting.

In addition to general mental health – Ilona specializes in all eating and body image concerns, substance abuse and chemical addictions, compulsive behaviors and anxiety concerns. Prior to relocating to Ann Arbor for her position of Senior Staff clinician and Coordinator of Alcohol and Other Drugs at the University of Michigan, Ilona began her clinical and training journey at The Ohio State University Counseling and Consultation Services as well as treatment centers Talbot Hall and Maryhaven. Ilona’s work includes specialty groups such as DIVISION I athletes.

Working from a multicultural perspective Ilona pays close attention to client’s intersecting identities when tailoring evidence based approaches of Acceptance and Commitment Therapy and Dialectical Behavioral Therapy to each individual. Ilona also incorporates Motivational Interviewing – helping clients desiring change to move toward and through change. She often builds on insight and trauma work including Prolonged Exposure for PTSD. Ilona incorporates principles of 12 Steps when applicable. She enjoys all facets of her work – including clinical services, training, supervision and consultation.


GOOD FAITH ESTIMATE for clients not using insurance


Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

  • You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
  • Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
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